Shipping Policy

At Kivura, we are committed to delivering your premium denim apparel as quickly and efficiently as possible. We take great care in preparing every order to ensure it reaches you in perfect condition.

Shipping Timelines

To provide you with clear expectations, please see our delivery schedule below:

Handling Time: 1 business day.
Transit Time: 2–5 business days.
Total Delivery Time: 3–6 business days.

Note: Our daily order cut-off time is 5:00 PM (EST). Orders placed after this time will be processed on the following business day.

Order Processing Details

Business Days: We process and ship orders Monday through Saturday.
Order Confirmation: Once your order is placed, you will receive a confirmation email. As soon as your items are dispatched, we will send you a second email containing your tracking number, allowing you to monitor your package's journey.
Cut-off Time: Please ensure your orders are finalized by 5:00 PM (EST) to be included in that day’s processing queue.

Shipping Information

Shipping Rates: All shipping costs are calculated and displayed at checkout.
Address Accuracy: Please verify that your shipping address is correct before completing your purchase. Kivura is not responsible for delays or loss caused by incorrect or incomplete address information provided by the customer.
Tracking: You can track your shipment directly via the link provided in your shipping confirmation email.