DMCA

Effective Date: July 3, 2026

At Kivura, we respect the intellectual property rights of others and expect our customers, users, and partners to do the same. We are committed to complying with the provisions of the Digital Millennium Copyright Act ("DMCA") and responding promptly to valid notices of alleged copyright infringement.

This DMCA Policy explains how copyright owners may report alleged infringement, how Kivura responds to such notices, and how users may submit a counter-notification if they believe content was removed in error.

By accessing or using our website, you acknowledge and agree to the procedures described in this policy.

Copyright Protection

Kivura respects the copyrights, trademarks, and other intellectual property rights of third parties.

We expect all content appearing on our website, including but not limited to:

• Product descriptions
• Images
• Graphics
• Logos
• Text
• Website design
• Marketing materials

to either be owned by Kivura, used with appropriate authorization, or utilized in accordance with applicable law.

If you believe that your copyrighted work has been copied or used in a manner that constitutes copyright infringement, please notify us using the procedures outlined below.

Filing a DMCA Notice

If you are a copyright owner or an authorized representative, you may submit a written DMCA Notice requesting removal of allegedly infringing material.

Your notice should include the following information:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is allegedly infringing, including the specific URL or webpage where it appears.
• Your full legal name.
• Your mailing address.
• Your telephone number.
• Your email address.
• A statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement that the information provided is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
• Your physical or electronic signature.

Incomplete notices may delay processing.

Where to Send DMCA Notices

Please send all DMCA notices to:

Store Name: Kivura

Email: support@kivura.com

Support Hours:

Monday – Saturday

8:00 AM – 7:00 PM (EST)

Please include "DMCA Notice" in the subject line of your email to help us process your request promptly.

Review Process

Upon receiving a valid DMCA Notice, we may:

• Review the reported material.
• Investigate the claim.
• Remove or disable access to the allegedly infringing content.
• Notify the party responsible for the content, when appropriate.
• Take additional actions as required under applicable law.

Each notice is reviewed individually, and actions are taken based on the information provided.

Counter-Notification

If you believe that material removed or disabled due to a DMCA Notice was removed by mistake or misidentification, you may submit a Counter-Notification.

Your Counter-Notification should include:

• Identification of the material that was removed or disabled.
• The location where the material previously appeared.
• Your full legal name.
• Your mailing address.
• Your telephone number.
• Your email address.
• A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification.
• A statement consenting to the jurisdiction of the appropriate federal court if required under applicable law.
• Your physical or electronic signature.

After receiving a valid Counter-Notification, we may restore the removed material unless the original complainant initiates legal proceedings within the time permitted by law.

Repeat Infringers

Kivura reserves the right, at its sole discretion, to suspend, restrict, or terminate access for users who are determined to be repeat copyright infringers.

We may also remove content or limit account access when repeated intellectual property violations occur.

Misrepresentations

Submitting false or misleading copyright claims may result in legal liability under applicable law.

Likewise, knowingly submitting false Counter-Notifications may also result in legal consequences.

We encourage all parties to carefully review the facts before submitting any copyright-related notices.

Third-Party Content

Certain materials appearing on our website may originate from manufacturers, suppliers, licensors, or other third parties.

If you believe any third-party content infringes your copyright, please notify us promptly so we can investigate the matter.

Good Faith Cooperation

Kivura strives to work cooperatively with copyright owners and users to resolve intellectual property concerns efficiently and fairly.

Our goal is to address legitimate copyright issues while protecting the rights of all parties involved.

Policy Updates

Kivura reserves the right to modify or update this DMCA Policy at any time to reflect legal, operational, or business changes.

Any updates become effective immediately upon publication on our website unless otherwise stated.

We encourage users to review this policy periodically to remain informed of our current copyright procedures.

Contact Information

If you have questions regarding this DMCA Policy or wish to submit a copyright-related request, please contact us.

Store Name: Kivura

Email: support@kivura.com

Support Hours:

Monday – Saturday

8:00 AM – 7:00 PM (EST)

Summary