Cancel /Change Order
Effective Date: July 3, 2026
At Corefashionco, we understand that you may need to modify or cancel an order after it has been placed. We strive to process orders as quickly as possible to ensure timely delivery of your Cardigans, Dresses, and Tops. Because of our efficient fulfillment process, requests to cancel or change an order must be submitted promptly.
This Cancel / Change Order Policy explains when an order may be modified or canceled, the steps required to submit a request, and what happens once an order has entered processing or has already been shipped.
1. Order Processing Timeline
Orders begin moving through our fulfillment process shortly after payment has been successfully authorized.
Our standard processing schedule is outlined below:
|
Order Information |
Details |
|
Processing Time |
1 Business Day |
|
Order Cut-Off Time |
5:00 PM EST |
|
Processing Days |
Monday – Friday |
Once an order enters processing, changes become increasingly difficult and may no longer be possible.
2. Cancellation Window
Customers may request to cancel an order within 12 hours of placing it.
|
Cancellation Policy |
Details |
|
Cancellation Request Period |
Within 12 Hours of Purchase |
|
Cancellation Fee |
None |
|
Processing Fee |
None |
Cancellation requests submitted after this period cannot be guaranteed.
3. How to Request a Cancellation
If you need to cancel an order, please contact our Customer Support team as soon as possible.
To help us locate your order quickly, please include:
- Full Name
- Order Number
- Email Address used during checkout
- Reason for cancellation (optional)
Our team will review your request and confirm whether the order is still eligible for cancellation.
4. Order Change Requests
Customers may request changes shortly after placing an order.
Possible changes include:
- Shipping address correction
- Billing information correction
- Name correction
- Product size change
- Product color change
- Quantity adjustment (when inventory permits)
All requested modifications are subject to order status and product availability.
5. Address Changes
Please carefully review your shipping information before completing checkout.
If an incorrect shipping address was entered, contact us immediately.
Address changes may be possible only if:
- The order has not entered processing.
- The shipping label has not yet been created.
- The package has not been handed to the shipping carrier.
Once a package has been shipped, we are generally unable to modify the delivery address.
6. Orders Already in Processing
Once an order enters processing:
- Product selection cannot be changed.
- Shipping address changes may no longer be available.
- Billing information generally cannot be modified.
- Cancellation requests may no longer be approved.
This allows us to maintain fast and efficient order fulfillment.
7. Orders Already Shipped
Once an order has been shipped:
- It cannot be canceled.
- Products cannot be changed.
- Shipping methods cannot be modified.
Customers who no longer wish to keep the item may request a return after delivery, provided the item meets the requirements outlined in our Return & Refund Policy.
8. Payment Authorization
Orders begin processing only after successful payment authorization.
If payment cannot be verified or authorized, the order may be delayed, placed on hold, or canceled automatically.
Corefashionco reserves the right to request additional verification if necessary to protect customers and prevent fraudulent transactions.
9. Product Availability
Occasionally, products may become unavailable after an order has been placed.
If this occurs, we may:
- Notify you promptly.
- Offer an available alternative where appropriate.
- Cancel the affected item or order.
- Issue a full refund for unavailable products.
Customers will never be charged for products that cannot be fulfilled.
10. Duplicate Orders
If you accidentally place the same order more than once, please contact us immediately.
Our support team will review your purchase history and, when possible, cancel duplicate orders that have not yet entered processing.
11. Promotional Orders
If an order includes:
- Promotional discounts
- Coupon codes
- Limited-time offers
- Seasonal sales
Changes or cancellations may affect the promotional pricing originally applied.
If an order is canceled, expired promotional offers may not be available for future purchases.
12. Refunds for Approved Cancellations
If your cancellation request is approved before shipment:
|
Refund Information |
Details |
|
Cancellation Fee |
None |
|
Processing Fee |
None |
|
Refund Method |
Original Payment Method |
|
Refund Processing Time |
Within 12 Business Days |
Refund timing may vary depending on your payment provider or financial institution.
13. Orders Refused After Delivery
If a customer refuses delivery of an order that has already shipped, the package may be returned to our fulfillment facility.
Once the returned package has been received and inspected, any eligible refund will be processed in accordance with our Return & Refund Policy.
14. Customer Responsibilities
Customers are responsible for:
- Reviewing order details before submitting payment.
- Providing accurate billing and shipping information.
- Contacting us promptly if changes are needed.
- Monitoring email communications regarding order status.
Submitting accurate information helps us process and deliver orders efficiently.
15. Our Commitment
At Corefashionco, we understand that mistakes can happen during the ordering process. Our team is committed to assisting customers with cancellation or modification requests whenever possible while maintaining efficient order processing and timely shipping.
Although we cannot guarantee changes once fulfillment has begun, we will always make reasonable efforts to accommodate eligible requests submitted within the allowed timeframe.
16. Contact Us
If you need to cancel or modify an order, please contact us as soon as possible.
|
Contact Information |
Details |
|
Store |
Corefashionco |
|
Website |
|
|
|
|
|
Customer Support Hours |
8:00 AM – 7:00 PM (EST) |
|
Available |
Monday – Saturday |
Our Customer Support team is ready to assist with cancellation requests, order changes, shipping address updates, and any questions regarding your purchase.