Privacy Policy
At Kivura, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website to shop for our exclusive Denim Jackets, Shirts, and Skirts.
1. Information We Collect
To provide you with a seamless and premium shopping experience, we collect the following information:
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Personal Information: Your name, billing/shipping address, email address, and phone number.
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Payment Data: Processed securely via PCI-compliant gateways (PayPal, Venmo, Shopify Payments). We do not store full credit or debit card numbers.
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Account Data: Your order history and style preferences regarding our denim collections.
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Automatic Data (Cookies): Usage details, IP address, browser type, and device information to optimize our website’s performance and your shopping experience.
2. How We Use Your Information
We use your data strictly for business purposes, including:
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Order Fulfillment: Processing payments, shipping your denim pieces, and managing returns or exchanges.
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Customer Support: Responding to your inquiries regarding fit, fabric, or order status.
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Marketing: Sending updates on new denim arrivals or exclusive promotions (only with your explicit consent).
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Security: Detecting and preventing fraudulent transactions to keep your account safe.
3. Sharing Your Information
We do not sell or rent your personal information. We only share data with trusted partners necessary to facilitate our services:
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Service Providers: Shipping carriers (e.g., UPS/FedEx), payment processors, and email marketing platforms.
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Legal Compliance: When required by law, court order, or to protect our legal rights.
4. Data Security
We implement industry-standard security measures, including SSL/TLS encryption and robust firewalls, to protect your personal information from unauthorized access. All payment transactions are encrypted during transmission.
5. Your Rights & Choices
You have the right to access, update, or delete your personal information at any time by logging into your account. You may also opt-out of marketing communications by clicking the "unsubscribe" link located at the bottom of our emails.
PRIVACY INQUIRIES
If you have any questions or concerns regarding your privacy, please reach out to us:
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Email: support@kivura.com
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Address: 8029 Bright Oak Trl, Raleigh, NC 27616, United States
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Support Hours: Monday – Saturday | 8:00 AM – 7:00 PM (EST)